Barriers and Challenges in BIM-Enabled Facility Management: A Delphi Study in Thailand
DOI:
https://doi.org/10.70917/fce-2026-017Keywords:
Building information modelling, Facility management, Barriers and challenges, Construction industryAbstract
Building Information Modeling for Facility Management (BIM-FM) has gained increasing attention as an approach to improving building operation and lifecycle management. However, BIM-FM adoption in Thailand remains limited due to organizational, technological, and managerial challenges. This study aims to identify and prioritize the barriers affecting BIM-FM adoption within the Thai context using the Delphi method. A two-round Delphi study was conducted with 29 experts from academia and industry with experience in BIM-FM. The questionnaire was developed based on a literature review and expert interviews. The findings indicate that insufficient management support, budget limitations, inadequate training, shortages of BIM-FM experts, and the lack of standardized data management practices are the most significant barriers. The results also suggest that these barriers are interrelated and can be categorized into three levels: root causes, operational barriers, and outcome barriers. In addition, the study proposes a BIM-FM implementation framework to support sustainable facility management practices. This research contributes to the BIM-FM body of knowledge by providing empirical evidence from a developing-country context and highlighting the influence of organizational and policy-related factors on BIM-FM adoption in Thailand.
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